Privacy policy

Introduction

Conceive Please Pty Ltd regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all Conceive Please Pty Ltd users, and conforms to internet privacy standards.

If you have questions or concerns regarding this statement please contact our customer care team at customercare@conceiveplease.com.

Collection of information

In order to use the Conceive Please Pty Ltd website, we may require information from you in order to provide the best service possible.

All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including emails.

Any information collected by Conceive Please Pty Ltd is collected via correspondence from you or your company. This may be via the telephone, email, mail, fax or directly through the website.

Use of collection information

Any details collected from Conceive Please Pty Ltd customers is required in order to provide you with our products and/or services, and a high level of customer service.

Correspondence is recorded in order to provide service references, and to assist in our staff development.

Storage of collected information

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When credit card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete credit card details.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

If you have any questions about security on our website, you can email us at customercare@conceiveplease.com.

Access to collected information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at customercare@conceiveplease.com.

Orders

If you purchase a product or service from us, we may request certain personal information from you. You may be required to provide contact information (such as name, email, and postal address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to complete your orders. If we have trouble processing an order, we will use this information to contact you.

Communications

Conceive Please Pty Ltd uses personal information for essential communications, such as emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at customercare@conceiveplease.com.

You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

Third parties

Conceive Please Pty Ltd may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service.

These third parties are prohibited from using your personally identifiable information for any other purpose.

Conceive Please Pty Ltd does not share any information with third parties for any unknown or unrelated uses.

Legal

We reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.

Links

Links on the Conceive Please Pty Ltd site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of www.conceiveplease.com

Changes to privacy policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.

Payment Gateway

We care about your security and privacy.

We are bound by the National Privacy Principles set out in the Commonwealth of Australia Privacy Act 1988, and are fully committed to complying with those principles.

We do keep a confidential record of customers purchase details, name, billing address, shipping address, email address to be able to issue receipts etc. If required, you have the right to access the personal information that we may hold about you. Speak to one of our customer service team members.

Your activities and purchases on www.conceiveplease.com are private and secure and no information is shared with 3rd parties.

Conceive Please Pty Ltd uses the eWAY Payment Gateway for its online credit card transactions providing a safe and secure means of collecting payments via the internet. All online credit card transactions performed on this site using the eWAY gateway are secured payments.

When checking out, all information is secured with 128-bit SSL encryption. Credit card details are validated by our payment gateway and then discarded. No credit card numbers are stored by us or our payment gateway.

Your orders will be dispatched in plain packaging to maintain your privacy. There are no visible markings from Conceive Please Pty Ltd on any external packaging.

If you have any concerns about privacy issues, please do not hesitate to contact us and outline your concerns, so we can address them as soon as possible.